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The Most Important Terms and Conditions (MITC) and all information herein is  applicable to all "JK Bank Credit Cards" card holders/ applicants of Credit Cards/ customers of the Bank/Members of general public evincing interest in the Credit Card product of JK Bank, with immediate effect. The MITC are subject to change at the discretion of Bank and the regulations as applicable from time to time. The said MITC are in addition to and are to be read along with the terms and conditions (as mentioned on the credit card application form) of cardholders 'Agreement with the Bank'.

1. As a part of transaction monitoring, to secure the interests of card holder, the Bank may stop or restrict the card transactions from certain geographical locations across the globe or at certain ecommerce sites. In such cases the customer transaction fails. Accordingly the card holder hereby authorizes the Bank to stop or restrict the card transactions in any manner whatsoever at the sole and exclusive discretion of the Bank and without any notice to the card holder.
2. In the event any changes are made in the card limit/withdrawal limit either on request of the card holder or on account of any product related changes, the card holder agrees and undertakes to be bound by any such change and be liable for any transactions carried pursuant to such changes over and above the original limit. In no case the card holder shall be entitled to dispute any such transaction. The Limit shall only be enhanced after receipt of consent from cardholder and any reduction in limit shall be intimated to cardholder.
3. The Bank shall not be liable for any transaction failures due to any technical reasons or due to failure at any ATM, merchant location (POS and e-commerce), etc.
4. Notwithstanding anything to the contrary contained in the terms and conditions or agreed otherwise between the Bank and the Card Holder, the Bank shall not be liable for any indirect, punitive, special, incidental or consequential damages arising out of or in connection with any decline/failure in transactions due to technical faults etc., whatsoever.
5. The card holder hereby fully acknowledges, agrees and confirms that any deductions made to the related account of card holder pursuant to subscription of any services over internet or otherwise, including transactions for which the installments are automatically debited, are valid transactions duly authorized and mandated by the card holder. The card holder shall be solely and exclusively responsible for all such transactions and no such transaction shall be called into question/disputed by the card holder on any ground, whatsoever.
6. The card holder agrees and undertakes to abide by all the regulations/terms and conditions issued by the Bank as may be amended from time to time.
7. The card holder agrees and undertakes to abide FEMA guidelines for International transactions. Further usage of the Card for transacting outside India must be made in accordance with applicable law, including the Exchange Control Regulations of the RBI and the Foreign Exchange Management Act, 1999, and in the event of any failure to do so, you may be liable for penal action.

 

 Fee and Charges

I. Joining fee for primary card holder and for add-on card holder:
 
Renewal fee, annual fee, joining fee or any other Fee shall be as per Schedule of Fee and charges.

II. Annual membership fee for primary and add-on card holder:

The charges shall be applicable as per schedule of Fee and charges. The Bank, however, exclusively retains the right to alter any/ all charges or fee from time to time or to introduce any new charges or fee structure , as it may deem     appropriate, upon issuing at least a 30 day prior notice to the Cardholders of such change/ alteration in the charges or fee. It is clarified that the said change may be indicated/ communicated to the Cardholder through any media chosen exclusively by the Bank in its sole discretion.

III. Cash Advance Fee

Cash advance Fee shall be as per Schedule of Fee and Charges.

IV. Service charges levied for certain transactions

Cash Advance fee, finance charges and all other charges applicable on Credit Card are detailed in the Schedule of Fee & Charges. 

V. Interest free (grace) period:

The Interest free credit period could range from 20 to 50 days. However, this is applicable only on retail purchases and provided the previous bill outstanding balance has been cleared in full. Interest free grace period is not applicable if the Cardholder has withdrawn cash from ATM and interest-free credit period is suspended if any balance of the previous month’s bill is outstanding.

Illustrative Example for Grace Period Calculation:

For a statement for the period 21st March to 20th April, the Payment Due Date is 10th May. If your previous month's dues in full, the grace period would be:

• For a purchase on 21st March, interest free grace period is 21st March to 9th May: 50 days.
• For a purchase dated 1st April, Interest-free grace period is 1st April to 9th May: 39 Days.
• For a purchase dated 10th April, Interest-free grace period is 10th April to 9th May: 30 Days.

Thus, the grace period can vary depending upon the date of the purchase. However, if you have not paid the previous month's balance in full or if you have availed of cash from an ATM, then there will be no interest-free period.

VI. Interest for both the revolving credit and cash advance
Interest are payable on both i.e., revolving credit and cash advance at the monthly percentage rate on all transactions from the date of transaction in the event of card holder choosing not to pay his balance in full and on all cash advances when taken by the card holder from ATM till they are paid back. Interest, if payable are debited to the Card holder's account till the outstanding on the card is paid in full. 

• Interest on cash advances is applicable from the date of transaction until the payment is made in full.
• When the customer carries forward any outstanding amount or avails of Cash Advance, interest calculated by average Daily Balance Method, will apply to balances carried forward and to fresh usage.
• If a Cardholder avails of the revolving credit facility of the Credit Card and hence chooses to pay an amount less than the total amount due reflected in the monthly billing statement, All the outstanding transactions  would attract interest including new transactions from the date of transaction, till such time the outstanding amount are repaid in full.
• Late Payment charges will be applicable if Minimum Amount Due is not paid by the payment due date. Clear funds need to be credited to JK Bank Card account on or before the payment due date to avoid Late Payment Charges, applicable as per Schedule of Fee and charges.

 

Illustrative Example for Interest Calculation:

Assuming that you purchased a Watch for Rs.1200 on 1st April and a Finger Ring for Rs.800 on 10th April, and you have made minimum payment due that is Rs.100 on 10th May.
The interest will be calculated as under:

• Billing cycle 21st to 20th.
• Payment Due Date 10th
• Minimum Payment Due Rs.100.
• Payment of Rs.100 made on 10th May.
• Balance carried forward (Revolved Amount) Rs1900.

Interest Calculation:
Interest Calculated = (Outstanding Amount X 3.00% X 12 Months X No. of Days)/365

• Interest on Rs.1200 for 39 days (from 1st April to 9th May) Rs.46.16.
• Interest on Rs.800 for 30 days (from 1oth April to 9th May) Rs.23.67.
• Interest on 1900 for 11 days (from 1oth May to 2oth May) Rs.20.61.

Total interest charged in Billing Cycle from 21st April to 20th May is Rs.90.44 + applicable Tax.
Total Outstanding Rs.1990.44.

Please note that the interest and other charges are subject to change at the discretion of J&K Bank, however any change in charges shall be notified to cardholder prior to 30 days. Also, please note that if the Cardholder exceeds the Credit limit of the account, over limit Charges will be levied on the account. The usage of the card beyond the sanction limit shall be allowed only after explicit consent of the cardholder, however Interest or any charges/fees on the credit card shall not be factored in for the purpose of computing a cardholder’s credit limit usage and levying overlimit charges. For a list of charges that may be levied at specific instances, please refer to the Schedule of Fee and Charges.

Note: Making only the minimum payment every month would result in the repayment stretching over months / years with consequential compounded interest payment on your outstanding balance.

Drawal Limits

Credit Limit and Cash Limit are assigned to Cardholders based on internal J&K Bank credit criteria (Add on cardholders share the same limits as that of the Primary Account Holder). These limits are communicated to the cardholder at the time of card delivery. The credit limit and cash limits are communicated to the cardholder in every statement. The Available Credit Limit (i.e. the Credit Limit available for use) at the time of the statement generation is provided as a part of the statement. Cardholders seeking to have their credit limit increased can do so by applying at their respective branches of J&K Bank and providing relevant documents desired by the Branch. J&K Bank may at its sole discretion and based on documents provided, access the limit and upgrade accordingly.

Billing and Statement

• Billing Statement-periodicity and mode of sending:

J&K Bank will send by e-mail a monthly e-statement to the Card holder showing the payments credited and the transactions debited to the Cardholder's Account since the last statement. Also, e-statements are readily available on Bank's website www.jkbank.com and can also be downloaded from J&K Bank M-Pay Delight+ application. If the balance outstanding is NIL and there is no transaction, no statement will be issued.

• Minimum Amount Due:

 

Credit Card offer the Card holder the facility of revolving credit. The Card holder may choose to pay only the Minimum Amount Due printed on the statement. The balance outstanding can be carried forward to subsequent statements. The Card holder can also choose to pay the Total Amount Due or any part of the amount above the Minimum Amount Due. Such payment should be made before the Payment Due Date. Clear funds need to be credited in JK Bank Card account on or before payment due date to avoid Late Payment Charges. Card holders are advised to drop local cheques at least 4 working days before the Payment Due Date to ensure payment reflects on the card account within the Payment Due Date. Any unpaid Minimum Amount Due of the previous statements will be added to the Card holders current Minimum Amount due in addition to the outstanding exceeding the Card Holders Credit Limit and EMI (if any). Further any EMI Pre-closure amount shall also reflect in Minimum Due Amount of the respective statement.

• Payments made towards the Card outstanding are acknowledged in subsequent statements.
• Payments received against the Card holders outstanding will be adjusted against all taxes, fee and other charges, interest charges, purchases  and cash advances in that order.

Note: Making only the minimum payment every month would result in the repayment stretching over months / years with consequential compounded interest payment on your outstanding balance.

Method of Payment:

Credit card dues can be paid through any of the following methods:

Cash payment:- 

Cash payment can be made at any Branches of J&K Bank. TAT for clearance is 1 working day.

Online Mode

The bill can be paid through online mode from your J&K Bank E-banking portal or Mobile Banking application. The payments can be made through NEFT/IMPS also to your 16 digit Credit Card account number. The IFSC code to be used for interbank transactions for credit card payment is JAKA0SWITCH. TAT for payment through Mobile Banking via Credit Card option is same day and for other payment modes TAT for clearance is 1 working day.

The customer can also make payments through Mastercard Money Send for Mastercard or Visa Direct Funds for Visa card. It is to mention that any Credit Card payment made via other channels, including any 3rd party apps non-affiliated with J&K Bank, may have a higher TAT for clearance. Charges as per the schedule of charges shall be applicable if funds are not received by J&K Bank by or before due date. For any queries arising from delayed/non-reflection of payment on card made via non- affiliated channels, customer may reach out to the respective channels directly.

Cheque/Draft:

Make Cheque/draft in favor of JK Bank Credit Card account No. 5555XXXXXXXXXXXX (sixteen digits) and deposit the same with any Branch of J&K Bank. Please ensure to write your name and contact number on the reverse of the cheque. Clearing Cheque will not be accepted. TAT for J&K Bank Cheque clearance is 1 working day.

Auto Debit:

In case of an account holder of J&K Bank, auto debit instructions for payment of Credit Card dues on monthly basis can be registered with the Card Issuing Branch either for payment of 'Minimum Amount Due' or 'Total Amount Due'. TAT for clearance is same day

Payment Appropriation:

Payments made to your Card Account will be apportioned in the order of:

1. Fees and Interest including taxes
2. Purchases and EMI
3. Cash Advances.

Billing Disputes:

All the contents of the statement will be deemed to be correct and accepted if the Card holder does not inform J&K Bank in writing of the discrepancies within 15 days of the Statement Date.

Contact Particulars of J&K Bank 24-hour Customer Helpline number:

The Card holder can contact toll free Customer Care helpline number 1800 890 2122 or +91-194-2481936 or telephone numbers notified by J&K Bank from time to time.

Grievance Redressal:

In the rare event of not being satisfied with the response from any of the recent contacts with the Bank, you can contact our Grievance Redressal Officer as under:

Grievance Redressal Officer
Corporate Headquarters, M.A. Road; Srinagar Telephone no: +91 194-2713563
e-mail:grievance.creditcards@jkbmail.com

In case you have not received any response from Grievance Redressal Officer within 07 days from date of complaint then you can write to Customer Care Department at jkbcustomercare@jkbmail.com.

Complete postal address of Card Issuing Bank:

The Jammu And Kashmir Bank Ltd, 
Digital and Alternate Channels,
Corporate Headquarters,
M. A. Road, Srinagar-190001. (J&K) India

SMS AIerts:

For the convenience of the Credit Card customers and as a risk mitigation factor, all the customers having recorded mobile numbers with the Bank shall receive SMS Alerts from the bank as follows:

• All transactions concluded through JK Bank credit Card shall follow with an SMS alert for immediate information/ confirmation.
• When Card application is approved.
• When fresh/renewal card is activated.
• Statement alerts.
• Any Change in Limit etc.

 

Note:  Card holders are requested to register/update their mobile numbers and email id with the concerned Branch’s.

Card Usage

As per RBI guidelines, all cards shall be enabled for use only at contact based points of usage within India (ATMs and POS i.e. point of sale devices). You can set or change your usage preference and manage transaction limits on your card anytime by enabling or disabling contactless, international, online transactions via Mobile Banking App, or simply visiting the nearest branch.

The Credit Card should be used only for lawful, bona fide purposes and must not be used for any money laundering, anti-social or speculative activities.

Bank has the right to block a Credit Card if transactions are observed on restricted MCC codes.

Default

The total Outstanding on the Card account, together with the amount of any charges affected but not yet charged to the Card Account will become immediately due and payable in full to J&K Bank on the occurrence of any of the following events, which shall be deemed as an instance of default:

• The card holder fails to pay the amount due to the bank within the stipulated period (Billing cycle).
• Cardholder becomes insolvent or there is any material adverse change in the financial condition of the cardholder, which in bank's opinion affects the interest of the bank.
• Death of cardholder or total permanent disability.
• Any Court grants a garnishee order.
• Any representation made by the card holder proves to be incorrect, misleading, false or incomplete including but not limited to income and /or identification paper/ document forwarded to the bank, being proved incorrect, incomplete and or contain false / fraudulent information.
• Cardholder generally does or omits to do anything, which may prejudice Bank's right in terms of cardholder agreement or cause bank to suffer any loss/ damage.
• Any payment Instruments including cheques and / or Standing instructions delivered to the Bank are not encashed / acted upon for any reason whatsoever on presentation being made, If cardholder is involved in or charged in criminal activities.
• In case of default in performance of any obligations under terms of any other loans / facilities provided by J&K Bank.
• On bankruptcy or death of the Primary cardholder, Cardholder's estate will be responsible for settling any Outstanding on the Card Account and should keep J&K Bank indemnified against all costs, including legal fee and expenses incurred in recovering such Outstanding. Pending such repayments, J&K Bank will be entitled to continue to levy service charges at its prevailing rates.
• In the event that the Cardholder delays or is unable to settle the outstanding of his/ her monthly statement of the Card in terms of Cardholder agreement, J&K Bank will exercise the right of lien and set off the amount outstanding against any monies payable / deposits/ accounts maintained in cardholder's name with the Bank.
• In the event of default, the Cardholder will be sent reminders from time to  time by representatives of J&K Bank including third parties appointed by J&K Bank for settlement of any outstanding on the card account, by post, fax, telephone,  electronic mail, SMS and/or engage its representatives to remind, follow up and collect dues. Any third party so appointed, shall adhere to the code of conduct on debt collection as applicable from time to time.
• In the event that cardholder delays or is unable to settle the outstanding even after issuing reminders and notice, his/her name will be reported as defaulter to CIBIL, any other Credit Information Company authorized by RBI or published in print media with photograph. Any notice given by J&K Bank will be deemed to have been received by the cardholder within 7 days of posting to the Cardholder's address last notified in writing to J&K Bank or, where specifically requested, within 24 hours of sending the same via e-mail at the e-mail address specified by him/ her. Any notice may also be sent by fax or communicated verbally and confirmed in writing by post or fax. J&K Bank shall not be held accountable for delays in receipt of notices by post.
• In the event of any change in cardholder's e-mail and/or employment and /or offices and /or residential address and/or telephone/ mobile numbers, the cardholder shall inform J& K Bank promptly in writing or by e-mail and must confirm the same by mail or fax.

Classification as Special Mention Account (SMA) and Non-Performing Asset (NPA)

In accordance with the provisions of the Regulatory Guidelines the lenders are required to recognize incipient stress in borrower accounts, immediately on default, by classifying them as special mention accounts (SMA). The classification of borrower accounts as SMA as well as NPA shall be done as part of day-end process for the relevant date and the SMA or NPA classification date shall be the calendar date for which the day end process is run. Accordingly, the date of SMA/NPA shall reflect the asset classification status of the account at the day-end of that calendar date. The basis of classification of SMA/NPA category shall be as follow:

Outstanding in the Credit Card account or additional loan thereon (For Credit Card dues referred hereinto is the Minimum Amount Due as the mentioned in the credit card billing statement).
SMA Sub-Categories	Basis for classification-Principal or interest payment or any other amount wholly or partly due
SMA-0	Upto 30 Days
SMA-1	More than 30 Days and up to 60 Days
SMA-2	More than 60 Days and up to 90 Days
NPA*	More than 90 Days

* A Credit Card account will be treated as Non-Performing Asset if the Minimum Amount Due as mentioned in the statement is not fully paid within 90 days from the payment due date mentioned in the statement.

 An Illustration of such classification is as follows:

• SMA 0 - If due date of a loan account is August 31, 2022, and dues are not received on this date, the account shall be SMA 0 on day end of August 31, 2022.
• SMA 1 - If it continues to remain overdue, then this account shall get tagged as SMA-1 upon completion of 30 days of being continuously overdue i.e. Sep 30, 2022.
• SMA 2 - If the account continues to remain overdue, it shall get tagged as SMA-2 on Oct 30, 2021
• NPA – If the account continues to remain overdue further, it shall get classified as NPA on Nov 29, 2022
• As per RBI guidelines, classification of accounts as NPA is done Borrower wise and not Facility wise and hence, it may be noted that in case of non-payment of dues by the customer in case of any facility availed from the Bank and consequently the account is to be classified as NPA, all other loan/credit card and accounts of the Borrower/Card Holder, with the Bank, also shall be classified as NPA and it shall entitle the Bank to recall all such loans/credit cards/facilities availed from the Bank, irrespective of regular payment in such accounts.

Withdrawal of Defaulter Report from CIBIL

The Bank, at its sole discretion, shall withdraw any default report issued to CIBIL in the following events:

• The defaulter has liquidated his entire outstanding dues with the bank or settled his dues with the Bank.
• A court verdict has been received by the bank instructing the Bank to de-list the cardholder.
• The decisions will be taken by the bank on a case to case basis upon individual review.

Termination / Revocation of the Card Holder ship

i). The Cardholder may terminate the Cardholder ship submit request for closure of credit card account through multiple channels such as helpline, Contact Centre, or via email to the card issuing branch. All the cards including the add-on cards will be terminated on the basis of Closure request. Termination will be effective only after payment of all amounts outstanding to the card account. No annual, joining or renewal fee shall be refunded on a pro-rata basis.

ii). JK Bank may also restrict, terminate or suspend the use of the Credit Card at any time without prior notice, if the Bank reasonably believes it necessary for business or security reasons. JK Bank can suspend the facility on the Credit Card, if the Cardholder defaults on the payment due or exceeds the credit limit extended. The Card must not be used after the Agreement ends or if the card account is suspended. In such a situation, the Cardholder must (subject to any default or other notice required by law) immediately pay J&K Bank the total outstanding Balance on the Account. This includes all amounts due to J&K Bank under the Agreement, including all transactions and other amounts not yet charged to the Account. The card will not be considered as closed until the Cardholder has paid all such due amounts.

iii). If a credit card has not been used for a period of more than one year, the process to close the card shall be initiated by the Bank after intimating the cardholder. If no reply is received from the cardholder within a period of 30 days, the card account shall be closed by the Bank, subject to payment of all dues by the cardholder. The information regarding the closure of card account shall also accordingly be updated with the Credit Information Company/ies within a period of 30 days.

Credit Card against Fixed Deposit

• The fixed deposit against which Credit Card facility has been availed shall act as continuing security for balance that may be due from customer to the Bank.
• In case of default or total due amount including unpaid charges not repaid on demand, the Bank may take all necessary steps to prematurely close the fixed/term deposit or set off term deposits offered against the card or held at any time by the Bank and appropriate the net amounts towards discharging of customer’s liabilities in the account(s) with the Bank of any of its branches.
• The Bank has the right to remove lien from the Fixed Deposit linked to Credit Card on the basis of customer’s eligibility at its sole discretion.

 

Loss /Theft / Misuse of Card

• The Cardholder must notify the 24-Hour Customer Helpline number 1800 890 2122 or +91-194-2481936 immediately if the primary or any Additional Credit Card is misplaced, lost, stolen, mutilated, not received when due or if he/she suspects that the Credit Card is being used without Cardholder's permission. Once a card is reported lost, it should not, under any circumstance be used if found by the Cardholder subsequently.
• The block/Stoplist option for Credit Cards is also available on Mobile Banking Application M-Pay Delight+ of the Bank.
• The Bank is not liable or responsible for any transactions incurred on the card account prior to time of reporting of the loss of the Card, and the Cardholder will be fully liable for the same. After the receipt of proper notification of the loss by the Bank, the Cardholder's subsequent liability is Nil for transactions post reporting. In addition to notifying J&K Bank about the loss or theft of the Card, the Cardholder must report loss or theft of Cards to the Police and lodge an FIR.
• The Cardholder will be liable for all losses in case of misuse of the card by someone who obtained the PIN/CVV/OTP or the card with the consent of Cardholder or an Add-on Cardholder.
• If the Cardholder has acted fraudulently without reasonable care, the Cardholder shall be liable for all losses incurred.
• J&K Bank may, without referring to the Cardholder or any Add-on-Cardholder, give the police or other relevant authorities any information that J&K Bank consider relevant about the loss, theft or misuse of a Card.

Safe-keeping of PIN

The Personal Identification Number (PIN) issued to the Cardholder for use with the Card or any number set by the Cardholder as a PIN should be known only to the Cardholder. It is for the personal use of the Cardholder, and is non-transferable and strictly confidential. A written record of the PIN number should not be kept in any form, place or manner that may facilitate its use by a third party. The PIN should not be disclosed to any third party, either to staff of the Bank or to Merchant Establishments, under any circumstance or by any means, whether voluntary or otherwise.

Disclosure

Type of information relating to Card Holder to be disclosed with and without approval of Card holder:

• The cardholder acknowledges that J&K Bank is authorized to share cardholder information including but not limited to card holder current balance, payment history, etc. along with demographic details with any existing or future credit bureau without any notice to this intent to the Cardholder, and such information may pertain to positive or negative performance or default by the Cardholder as per the Credit Information Companies Regulation Act, 2005.
• The Credit Information Bureau (India) Ltd. (CIBIL) is an initiative of Government of India and Reserve Bank of India (RBI) to improve the functionality and stability of the Indian Financial System. This is in line with RBI’s efforts to provide an effective mechanism for exchange of information between Banks and Financial Institutions, thereby enabling cardholders to avail of better credit terms from various institutions.
• The cardholder further acknowledges that J&K Bank is authorized to share Cardholder information, including default in payments with Financial Institutions, employer and to other third parties engaged by J&K Bank for proper operation of card accounts, verification and other administrative services.
• J&K Bank may also share Cardholder information with any parent, subsidiary, affiliate or associate of JK Bank for the purposes of marketing and offering various products and services of J&K Bank or its group companies, subsidiaries, affiliates and/ or associates.
• The Bank will not be liable for any deficiency in services or to perform any obligation there under where such failure is attributed, directly or indirectly to any malfunction of Card system, ATM, Network, Card, POS, Online Portal, SMS/email delivery, temporarily insufficiency of funds, any dispute or other circumstances beyond its control.
• J&K Bank will never ask for card CVV, PIN, OTP or password over phone or email. Kindly ignore such requests on call/email. Confirm J&K Bank contact numbers on the official website before any correspondence.
• Please ensure authenticity of the website and/or portal before initiating any online/e-com transactions. Be aware of fake websites or links send by fraudsters.
• The card issued by the Bank is for use of the customer. Bank does not encourage, or support transactions made on behalf or benefit of a third party.
• In case of merchant refunds / disputes for international transactions, any rate difference arising out of currency fluctuation would be borne by the customer.
• In compliance with Prevention of Money Laundering (Maintenance of Records) Rules, you are required to intimate us if there is any change in your KYC details along with updated documents (i.e. address, contact details, profile, etc.) within a period of 30 days from the date the change was made. Once you intimate us, we will make necessary changes in our records. Any update can be intimated to the Bank via Branch.

Reward Points:

The Cardholder will earn reward point on every spent on the Card except on fuel purchase and cash withdrawal transactions. The validity of Reward Points is 3 years from the date of transaction. For details about your reward points, kindly visit J&K Bank Rewards Portal at “https://www.jkbrewards.com” .The reward program is subject to change at the discretion of the Bank.

Schedule of Fee & Charges

               (GST shall be applicable to all charges / fees/ interest as per applicable rates)

Amount In INR
Type Of Fee/Charge	Gold Credit Card	Platinum Credit Card	Govt. Employees Credit Card	World Credit Card	Corporate Credit Card
Entrance Fee primary/add-on card	NIL	NIL	NIL	NIL	NIL
Annual Fee primary/add-on card	200+GST	300+GST	NIL	1000+GST	500+GST
Renewal Fee primary/add-on card	200+GST	200+GST	NIL	200+GST	200+GST
Card replacement Charges primary/add-on card	200+GST	200+GST	200+GST	200+GST	200+GST
Product Upgrade Charges	NIL	NIL	NIL	NIL	NIL
Limit Enhancement Fee primary/add-on card	NIL	NIL	NIL	NIL	NIL

Annual Fee for a card holder shall not be levied in case a cardholder transacts above the tabulated minimum amount in the year as per below table

	Gold Credit Card	Platinum Credit Card including Pink	World Credit Card
Purchase Amount (INR) for Not Levying Annual Fee	Above 50,000	Above 75,000	Above 2,00,000

       

S.No.	Particulars	Charges
1	Maximum Interest Free Credit period (only on full payment, on or before the due date)	Upto 50 days
2	Finance charges / interest rate (Purchase / Cash)	3% per month (Annual Rate of 36% and APR of 42.57%)
3	Minimum Payment Due on Revolving credit.	5 % of the actual balance in the month or 5% of the Card limit + 100% of over the limit usage + EMI’s of the month (if any) and EMI Preclosure (if any).
4	Statement Date	20th of every month
5	Payment due date	20 days from the billing date (9th or 10th of succeeding month.)
6	Cash advance on credit limit	20% of the credit limit
7	Cash advance charges at our Bank ATMs From the date of transaction.	3% of the amount with a minimum of Rs. 300/- for each transaction.
8	Reissue of stolen, Lost or damaged card.	As per Card Variant
9	Cash advance charges at other bank ATMs in India from the date of transaction.	3 % of the amount with a minimum of Rs.300/- for each transaction.
10	Cash advance charges (Overseas). From the date of transaction,	3 % of the amount with a minimum of Rs: 300/- for each transaction.
11	Overdrawn fee	2.5% of the over-limit amount (excluding overlimit due to interest, fees, charges and taxes) subject to a minimum of Rs: 400.
12	Late payment fee	Upto Rs: 100 due : NIL Above Rs: 100 due : Rs. 250/-
13	Card replacement fee	As per Card Variant
14	Retrieval of Charge slip	Rs. 100/- or the actual charges incurred whichever is higher
15	PIN Replacement fee	Rs.100/-
16	EMI Processing FEE	Rs 99/-
17	EMI Pre-Closure Charges	3% of the remaining amount
18	Charges on Rental Payments (MCC: 6513)	1% of Transaction Amount
19	GST	18% or as applicable from time to time as per Govt. guidelines
Liberalised Remittance Scheme (LRS) and Tax Collected at Source (TCS): In case of notification from the ministry / regulatory authorities including overseas credit card spends under LRS, the applicable spends shall be reported as per regulatory guidelines and Tax Collected at Source (TCS) charged on these spends as per applicable rates notified by authorities.

    
Interest rate for EMI is as below 

EMI on Transaction
Tenor	Rate of Interest
3 Months	14.99%
6 Months	14.99%
9 Months	14.99%
12 Months	14.99%
18 Months	14.99%
24 Months	14.99%
EMI on Outstanding
Tenor	Rate of Interest
3 Months	16.00%
6 Months	16.00%
9 Months	16.00%
12 Months	16.99%
18 Months	16.99%
24 Months	16.99%

 Note: GST is applicable on EMI Interest

The charges are subject to change.
Changes in fees / charges shall be made only with prospective effect giving prior notice of at least one month to the customer. If a cardholder desires to surrender his/her card on account of any change in fees/ charges to his/her disadvantage, he/she shall be permitted to do so without levying any extra charge for such closure, subject to payment of all dues by the cardholder.