-CUSTOMER VALUE-

Please don’t reply to any sms, call or email asking for confidential information like your card number, card expiry date, CVV, DOB, 3DPIN, even if the caller claims to be from J&K Bank, any other Bank or Institution. J&K Bank will never call or send SMS asking for your confidential details.”
When you use your card for purchases at shops, hotels, petrol pumps etc. ensure it is swiped in your presence and not swiped on multiple devices.
Ensure that your card number, card-expiry date or any other information on the card is not captured in writing anywhere.
Keep the card in a safe place where you can quickly notice if it is missing. Intimate J&K bank immediately if your card is lost/ stolen. 24 hour Toll Free Helpline 1800220600 can be accessed across the country or 24 hour help desk at Corporate Headquarters, Srinagar with Telephone Nos: 91 194 2481936 or 91 194 2481953
Check your detailed credit card bill every month. Check for any inconsistencies, transactions, and report the same to J&K Bank immediately.
Avoid clicking on random links that require your credit card information. These links might seem genuine, but are actually known as phishing, which is an illegal way of obtaining sensitive information.
Avoid making online transactions at cyber café’s or public computers.