-CUSTOMER VALUE-

Policy Documents

Customer Service Policy

RBI Resolution Framework – 2.0: Resolution of Covid-19 related stress of Individuals and Small Businesses

RBI Resolution Framework 2.0 – Resolution of Covid-19 related stress of Micro, Small and Medium Enterprises (MSMEs)

Fair Practice Code

Fair Practice Code for Lenders

Anti-Money-laundering Policy of the Bank

Policy Document on collection of Cheques & Instruments

Collection of Dues and Repossession of Security

Outsourcing Policy

Details of Recovery Agents

Code of Bank's Commitment to Customers

Code of Bank's Commitment to Micro and Small Enterprises - 2015

Policy on Inoperative & Unclaimed Accounts

Policy on Inoperative & Unclaimed Accounts Annexures

Policy Document on Grievance Redressal for Pensioners.

Frequent Dishonour of Cheques and ECS/NACH Mandates Policy

Comprehensive Deposit Policy 2023-24

TAT Timeline for loan applications

Empanelment/Depanelment policy of Lawyers

Social Media Guidelines for Customers, Stakeholders and General Public

Credit Card Policy

Protected Disclosures Scheme

Corporate Communication Policy

PMRY beneficiaries

Final List of Beneficiaries 2006-07

Final List of Beneficiaries 2007-08

List of Beneficiaries 2007-08

List of Beneficiaries 2006-07

Loans

Personal Accounts

Term Deposits

Insurance

Cards

Loans

Govt Sponsored Schemes

Business Accounts

Insurance

Loans

Rupee Deposits

Download Forms

Information

DISCLOSURE UNDER REGULATION 46 OF SEBI (LODR) REGULATIONS, 2015

DISCLOSURE UNDER REGULATION 62 OF SEBI (LODR) REGULATIONS, 2015

Recharge

Pay Bills

Fee Collections

Pay Taxes

Net Banking

FASTag

Credit Card e-Bill

Employee Logins

Safe Banking

Policy Documents

PMRY beneficiaries